Capabilities
Every capability.
One platform.
80+ modules purpose-built for physical security. Every workflow covered, no bolt-ons, no compromises.
Real-Time Dispatch
Drag-and-drop shift assignment with live status updates pushed instantly to every screen. See every team member, site, and shift at a glance.
Live GPS Tracking
Track field team positions in real time with geofenced radius alerts and automated patrol route verification. Know exactly where your team is, always.
Guard Tour & Checkpoints
NFC, QR code, barcode, and GPS-virtual checkpoint scanning. Custom tour sequences, missed checkpoint alerts, and time-stamped patrol verification with photo evidence.
Advanced Scheduling
Schedule templates, qualification-based guard matching, overtime optimization, and multi-week forward planning.
Time & Attendance
GPS-verified mobile clock-in/out with geofence enforcement. Anti-buddy-punching, automated timecard review, and overtime tracking.
Open Shifts & Bidding
Post unfilled shifts for guards to claim. Qualification-based filtering, manager approval workflows, and real-time schedule updates.
Invoicing & Payroll
Automated billing, payroll integration, and billable hour tracking. One source of truth for finances.
Compliance Engine
Automated license tracking, training expiry alerts, and regulatory audit trails. Define rules for certifications and auto-flag expiring credentials before they become violations.
Camera & CCTV Integration
Integrate your surveillance infrastructure directly into the command center. Camera-triggered alerts, alarm-based auto-dispatch, and unified monitoring across all sites from one real-time dashboard.
SOS & Duress
Silent duress codes, one-touch SOS alerts, and automated escalation protocols for immediate response.
Lone Worker Protection
Periodic check-in prompts for solo guards. Automatic supervisor alerts on missed check-ins, panic button, and man-down detection.
Client Portal
Give clients full visibility into their field operationss with a dedicated app and real-time reporting.
Visitor Management
Track visitors, manage access credentials, and maintain comprehensive logs for every entry point with real-time notifications.
Red Team Module
Physical penetration testing, vulnerability logging, and assessment reports. No other platform offers this.
Armory Management
Firearms and equipment tracking with check-in/out logs, maintenance schedules, and chain-of-custody records.
Credential & License Tracking
Upload, track, and get automatic alerts for guard licenses and certifications. State-based requirements, configurable warning periods, and qualification-based scheduling integration.
Pipeline Management
Full sales CRM with drag-and-drop kanban board. Track prospects through stages, convert to clients, and manage the entire sales pipeline from lead to close.
Workflow Engine
Build custom automation rules with triggers, conditions, and actions. 18 event types, 10 action types, and template variable interpolation for dynamic content.
Workflow Templates
10 pre-built automation templates: welcome emails on deal won, high-value deal alerts, incident notifications, shift reminders, contract expiry alerts, SOS emergency response, and more.
Customization
Data & Flexibility
Make the platform yours with custom fields and integrations.
Custom Fields
Define custom fields for any entity type: employees, sites, clients, incidents, shifts, contracts, vehicles, visitors, applicants, and work orders. 13 field types available.
Webhook Actions
Integrate with external systems via webhooks. Call REST APIs on any workflow trigger with custom headers, methods, and body templates.
Email Integration
Send transactional emails directly from workflows. Template variables enable personalized automated communications on deal won, incident created, and more.
Activity Timeline
Complete activity tracking for every deal and prospect. Log calls, emails, meetings, site visits, and notes with quick templates for faster logging.
Intelligence
Reporting & Analytics
Data-driven decisions for every level of your operation.
Custom Report Templates
Configurable report types for any operational need. Assign templates to specific sites, add multimedia evidence, and build custom fields.
Daily Activity Reports
Automated aggregation of all shift activity into structured daily reports. Checkpoint data, incidents, and notes compiled automatically.
Guard Performance Analytics
Scoring, trending, and benchmarking for every team member. Identify top performers, flag underperformance, and make data-driven HR decisions.
AI-Powered Reports
AI-assisted report drafting, executive summaries, and compliance-ready documentation. Professional-grade incident reports generated in seconds.
Proof of Service
GPS, timestamp, and photo-verified evidence for every team member interaction. Auditable chain of proof for clients and compliance.
Advanced Conditional Notifications
"If-then" rules engine for automated alerts. Define conditions, thresholds, and time windows for context-aware escalation without manual monitoring.
Pipeline Analytics
Sales pipeline reports with funnel visualization, conversion rates, win/loss analysis, and deal age distribution. Track performance across stages.
CSV Export
Export any report data to CSV for external analysis. One-click download with full data integrity for Excel, Google Sheets, or BI tools.
Date Range Filters
Filter reports by time period: last 7 days, 30 days, 90 days, this year, or custom ranges. Compare performance across different periods.
Operations
Extended Capabilities
Every workflow your operation touches, handled from one platform.
Vehicle & Fleet Management
Vehicle profiles, patrol routes, maintenance scheduling, mileage logging, and fleet-wide reporting for every vehicle in your operation.
Asset & Key Management
Full checkout/return tracking for keys, equipment, and high-value assets. Status monitoring, late-return alerts, and chain-of-custody records.
Pass Down Notes
Digital shift handoff between guards. Critical information, ongoing incidents, and site-specific instructions passed seamlessly between shifts.
In-App Messaging
Real-time chat between guards, supervisors, and operations. Direct messages, group channels, and task assignment with full message history.
Parking Management
Vehicle registration, permit management, violation charging, and tow service integration. Complete parking enforcement from a single interface.
Facility Maintenance
Report, track, and resolve maintenance issues across all sites. Photo documentation, priority levels, assignment workflows, and completion verification.
Hiring & Onboarding
Applicant tracking, e-signature workflows, document management, and structured onboarding checklists. From job posting to field-ready.
Enterprise LMS & eLearning
Full-scale learning management system with SCORM 1.2 & 2004 support, xAPI tracking, interactive course builder, visual quiz engine, auto-certification with QR verification, learning paths, and compliance automation. No third-party LMS needed.
E-Signature Module
Built-in DocuSign alternative. Create reusable templates, drag-and-drop PDF field editor, envelope lifecycle management, signing portal at sign.byduty.com, and complete audit trails. No third-party e-sign fees.
Enterprise Email Inbox
Organizations connect their own custom domains. Full inbox, compose with rich text editor, threading, custom folders, starred messages, and search. No external email tool required.
Scheduling AutoFill Engine
AI-powered schedule generation. Define rules, qualifications, and availability — the engine fills your entire schedule in seconds. Templates, availability matrix, time-off management, and shift bidding built in.
Stripe Payment Integration
Accept invoice payments online via Stripe. Checkout sessions, webhook-driven status updates, automatic refund processing, and real-time payment tracking from within the platform.
Encrypted Database Backups
AES-256 encrypted PostgreSQL backups with WAL archiving to Cloudflare R2. Automated scheduling, retention policies, and point-in-time recovery. Your data is always safe.
Status Page
Real-time system monitoring at status.byduty.com. Service health checks, uptime tracking, incident history, and automatic status updates for full transparency.
Offline Mode & Auto-Sync
Full app functionality without connectivity. Data syncs automatically when connection restores. Critical for network dead zones and remote sites.
Only from us
What sets us apart
Ten capabilities no other security platform offers.
Red Team Module
Conduct physical penetration tests, log vulnerabilities, and generate assessment reports inside your platform.
Silent Duress Codes
Guards enter a hidden code to silently trigger alerts. Dispatch sees the duress without alerting the threat.
Armory Management
Full firearms and equipment tracking with check-in/out logs, maintenance schedules, and custody records.
GPS Radius Broadcasting
Broadcast alerts to all guards within a geographic radius. Critical for coordinated emergency response.
3 Dedicated Mobile Apps
Purpose-built apps for Guards, Clients, and Admins with role-specific features and navigation.
Real-Time Architecture
Live updates across every screen, every device, every time. Not polling. Instant event propagation.
7-Level RBAC
Granular role-based access control from Super Admin down to read-only viewers. Every competitor caps at 3-4 roles.
Enterprise LMS Platform
Full eLearning system built natively — SCORM 1.2/2004, xAPI analytics, interactive quizzes, auto-certification, learning paths. Zero third-party LMS fees.
Built-in E-Signature
DocuSign alternative built into the platform. Templates, PDF field editor, signing portal, and audit trails. No other security platform includes e-sign.
Enterprise Email Inbox
Full email with custom domain support, threading, folders, and rich text. Eliminates separate email infrastructure entirely.
Enterprise Learning Management
The only security workforce platform with a full LMS built in. Train, certify, and stay compliant — all without leaving ByDuty.
Visual Course Builder
Drag-and-drop course creation with modules, lessons, rich text content, video embedding, and document uploads. Build courses in minutes, not days.
SCORM 1.2 & 2004
Import industry-standard SCORM packages. Upload a .zip and ByDuty automatically parses the manifest, extracts content, and serves it through our built-in SCORM player with full CMI tracking.
xAPI Analytics
Every learning interaction automatically tracked as xAPI statements — lesson completions, quiz scores, course progress. Built-in Learning Record Store for audit-ready compliance reporting.
Interactive Quiz Engine
Multiple choice, true/false, short answer, fill-in-the-blank. Timed quizzes with configurable attempts, passing scores, and auto-retry. Anti-skip controls prevent guards from rushing through content.
Auto-Certification
Branded PDF certificates generated instantly on course completion. QR code verification for auditors. Configurable validity periods with automatic expiry tracking and renewal reminders.
Learning Paths & Compliance
Chain courses into structured learning paths. Set training requirements by role, site, or certification type. Automatic compliance monitoring with deadline enforcement and manager alerts.
Sequential & Conditional Release
Enforce learning order — guards must complete each lesson before advancing. Quizzes unlock only after all module content is finished. No shortcuts through safety-critical training.
Mobile-First Guard Portal
Dedicated learning portal at learn.byduty.com — optimized for phones and tablets. Guards complete training on the go between shifts. Video skip prevention ensures content is actually watched.
Zero LMS Licensing Fees
No Moodle, no TalentLMS, no per-user charges from third-party eLearning platforms. Everything is native — one platform, one bill, unlimited courses and learners.
See every feature in action
Schedule a personalized walkthrough with our team and discover what ByDuty can do for your operation.